Zurich Insurance Company (Singapore) Ltd. and ComfortDelGro Corporation Limited have announced a strategic partnership to introduce ‘Zurich Travel Comfort’, an exclusive travel insurance product available through ComfortDelGro’s ride-hailing app, CDG Zig. This collaboration aims to integrate Zurich’s insurance expertise with ComfortDelGro’s transport network, offering seamless protection for over 1 million monthly active users of the app.
The new insurance product provides coverage for travel disruptions, including vehicle breakdowns en route to Changi Airport, with reimbursements up to SGD1,000 for additional expenses. Customers purchasing policies of SGD15.00 and above will receive a SGD5.00 promo code for CDG Zig, valid until fully redeemed. Additional features include real-time flight delay lounge access and 24/7 global assistance.
The initiative is powered by the Zurich Edge platform, ensuring a smooth digital experience for users. Alexandra Cowley, Chief Underwriting Officer at Zurich Singapore, highlighted the partnership as a step forward in offering tailored insurance solutions, stating, “By integrating Zurich Travel Comfort into the CDG Zig app, we’re combining ComfortDelGro’s trusted transport network with Zurich’s deep insurance expertise.”
Tommy Tan, CEO of ComfortDelGro Taxi, expressed enthusiasm for the collaboration, noting its alignment with ComfortDelGro’s commitment to digital-first experiences. Kenny Lok, CEO of ComfortDelGro Insurance, added that the partnership exemplifies how technology is transforming traditional insurance models, making insurance an intuitive part of the customer’s journey.
This strategic collaboration not only enhances customer convenience but also represents a significant shift towards integrating insurance solutions within mobility platforms.