Singtel has announced the successful completion of a Proof of Concept (POC) for an AI-enabled Home WiFi Gateway, developed in collaboration with Qualcomm Technologies. The innovative gateway intelligently identifies and prioritises traffic based on application type, significantly enhancing user experience by reducing latency by up to 50% for applications such as gaming, streaming, and voice and video calls.
The trial, which tested various applications across multiple devices, demonstrated the effectiveness of the AI-powered Smart Traffic Classifier, part of the Qualcomm Networking AI Suite. This development marks a significant step in Singtel’s efforts to commercialise the technology across its markets, beginning with Singapore. The company plans to explore further AI capabilities using Qualcomm’s platforms to enhance customer satisfaction.
Jorge Fernandes, Group Chief Technology Officer at Singtel, highlighted the importance of effective traffic management in today’s connected world. “Through this collaboration with Qualcomm Technologies, we’re setting new benchmarks in home connectivity by harnessing the power of AI to deliver seamless bandwidth allocation and energy optimisation,” he stated.
The initiative is part of a broader collaboration between Singtel and Qualcomm, following a Memorandum of Understanding to develop transformative solutions. ST Liew, Vice President & President of QC Taiwan, SEA and ANZ, expressed enthusiasm for the partnership, noting its potential to revolutionise connectivity and enhance user experiences.
This AI-enabled Home WiFi Gateway will support Singtel’s ongoing efforts to enhance its broadband network, meeting the increasing demand for new technologies and improving digital customer experiences.
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