Tencent Cloud, the cloud division of global tech giant Tencent, has partnered with Singapore-based TrueWatch to launch Indonesia’s first multi-cloud Software as a Service (SaaS) observability platform. Announced at the inaugural Tencent Cloud Day event in Jakarta on 10 March 2025, this collaboration seeks to advance cloud observability solutions across Southeast Asia by leveraging Tencent Cloud’s local infrastructure.
The TrueWatch platform addresses challenges in multi-cloud environments, such as siloed data and operational inefficiencies, by consolidating monitoring tools into a single interface. This partnership allows TrueWatch to utilise Tencent Cloud’s Indonesia Availability Zone, ensuring low-latency access and robust security for local enterprises. The platform offers real-time monitoring, analytics, and cloud-native observability tools, providing businesses with enhanced performance and scalability.
Key benefits of the partnership include a 99.99% uptime service level agreement (SLA) for enterprise customers, a 50% reduction in infrastructure setup and deployment time, and compliance with local data protection regulations. Faye Gong, Business Development Director for Southeast Asia and South Asia at Tencent Cloud, stated, “Tencent Cloud’s partnership with TrueWatch truly highlights our continuous commitment to driving digital innovation in Indonesia.”
Mike Loong, Executive Director of TrueWatch, added, “This collaboration is a game-changer for enterprises struggling with fragmented cloud environments. Together, we are committed to pushing the boundaries of observability, helping businesses from any industry operate with precision.”
As the partnership unfolds, it is expected to empower Indonesian businesses to optimise their cloud ecosystems with greater efficiency and reliability, aligning with the country’s data sovereignty needs.
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