Prudential Singapore has announced a strategic partnership with Thomson Medical Centre (TMC), effective from 1 April 2025, to enhance healthcare services for its Integrated Shield Plan (IP) customers. This collaboration will introduce approximately 100 additional medical specialists from TMC to Prudential’s PRUPanel Connect programme, expanding the network to over 1,700 specialists across more than 30 specialties, including maternity care, orthopaedics, and oncology.
The partnership aims to provide greater convenience for customers, offering on-site concierge services for IP-related queries and personalised financial advisory at TMC. Customers with IP supplementary plans, such as PRUExtra Premier CoPay, will benefit from exclusive services like an enhanced electronic Letter of Guarantee up to S$30,000, expedited specialist appointment bookings, and transport vouchers for inpatient and day surgery admissions.
Dr Sidharth Kachroo, Chief Health Officer at Prudential Singapore, highlighted the importance of the partnership, stating: “Our partnership with Thomson Medical Centre is a valuable addition to Prudential’s network of medical specialists to meet the growing demand for healthcare services driven by an ageing population and increasing incidence of chronic illnesses.”
Thomson Medical, with over 45 years of expertise, is a leading private healthcare provider in Singapore, offering a wide range of specialties. CEO of Thomson Medical Singapore, Lee Suen Ming, expressed enthusiasm for the collaboration, noting the empowerment it brings to families through comprehensive medical expertise.
This partnership builds on Prudential’s existing healthcare initiatives, including the Chronic Care Management Programmes and PRUPanel Connect, which aim to provide cost-effective healthcare solutions and enhance the overall patient experience.
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