PlayMade, a prominent bubble tea brand, has partnered with QuikBot Technologies to trial autonomous final-mile delivery solutions at select outlets in Singapore. This collaboration aims to integrate QuikBot’s Autonomous Final-Mile Delivery (AFMD) Platform-as-a-Service (PaaS) to enhance operational efficiency in beverage production and logistics.
The initiative will see PlayMade implement QuikBot’s AFMD PaaS in a real-world setting, assessing the feasibility and scalability of robotic delivery in the food and beverage (F&B) industry. As part of the trial, PlayMade will introduce an advanced automated bubble tea machine capable of crafting drinks in just 6–8 seconds. This, combined with QuikBot’s robotic delivery network, is expected to streamline workflows and improve customer service.
Key areas of focus for the pilot include evaluating the synergy between automated production and delivery, benchmarking delivery performance against traditional methods, and refining packaging for robotic transport. The programme will also explore consumer perceptions and pricing strategies for autonomous delivery services.
Tan Guo Rong, Managing Partner of PlayMade, stated, “Innovation has always been the driving force behind PlayMade. Our partnership with QuikBot allows us to reimagine customer convenience through automation, from brewing to delivery.”
Alan Ng, CEO and Founder of QuikBot Technologies, added, “This collaboration with PlayMade showcases how technology can streamline operations, lower costs, and enhance customer satisfaction.”
Initially, orders will be placed manually via WhatsApp, with plans to launch a dedicated PlayMade app by Q3 2025. The pilot will target off-peak office hours to optimise order fulfilment. Upon completion, PlayMade and QuikBot will share their findings with the broader F&B industry to promote innovation and efficiency.
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