Chocolate Finance, a brand of Chocfin Pte Ltd, has announced significant progress in processing redemption requests following an unusually high volume of withdrawals. As of 17 March, 90% of the redemption requests received on 10 March have been successfully processed and paid out. The remaining requests from that day are expected to be completed by the end of 18 March.
The company also reported that 73% of the requests received on 11 March have been processed and paid out. The remaining requests from 11 March are scheduled for completion over the next two days. Requests received on or after 12 March are being handled in an orderly manner, adhering to the standard processing time of three to six business days.
Chocolate Finance has urged customers to stay informed through their Instagram channel, where CEO Walter De Oude and the team provide updates. Customers with concerns are encouraged to consult the FAQs and Terms & Conditions available on the company’s website.
The company, a licenced Capital Markets Services provider, partners with globally recognised institutions to ensure a secure investment experience. Chocolate Finance expressed gratitude for its customers’ patience during this period and remains committed to delivering a secure and rewarding financial experience.
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