AIA Singapore and Raffles Hospital have signed a Memorandum of Understanding (MoU) to improve access to quality healthcare services in Singapore. The collaboration, announced on 23 January 2025, focuses on expanding specialist networks, co-creating healthcare solutions, and managing hospitalisation costs for AIA policyholders.
The partnership will see over 90 private specialist doctors from Raffles Hospital join AIA Quality Healthcare Partners, significantly increasing AIA’s network to nearly 700 medical specialists. This expansion offers Integrated Shield Plan policyholders one of the most comprehensive panels in Singapore.
Both parties will also work on innovative healthcare solutions aimed at enhancing care quality and patient outcomes. This includes sharing quality indicators and patient outcomes to support value-based healthcare. Additionally, the collaboration will ensure hospitalisation bills align with the Ministry of Health’s fee benchmarks, helping to control costs.
Irma Hadikusuma, Chief Marketing and Healthcare Officer of AIA Singapore, emphasised the importance of the partnership in meeting the healthcare needs of an ageing population. “Our priority remains to ensure that AIA policyholders continue to get prompt access to meet their medical and hospitalisation needs,” she stated.
Dr Kenneth Wu, Chief Operating Officer of Singapore Healthcare, Raffles Medical Group, expressed optimism about the collaboration, noting that it would enhance the hospital’s ability to meet evolving patient needs.
This initiative is part of AIA Singapore’s broader efforts to enhance healthcare support, including recent enhancements to corporate insurance policies and access to teleconsultations and mental wellness services.
