New research from KnowBe4 reveals that 46% of Singaporean IT decision-makers struggle to distinguish between legitimate and phishing emails, highlighting a significant cybersecurity challenge. The study, conducted in January 2025, indicates that phishing attacks are becoming increasingly sophisticated, with 72% of IT leaders mistakenly identifying genuine emails as phishing attempts.
Despite this confusion, fewer IT decision-makers express concern about phishing and business email compromise (BEC) risks compared to previous years, with only 36% acknowledging it as a threat. This decline in awareness could leave organisations vulnerable to costly cyber threats. Dr Martin Kraemer, Security Awareness Advocate at KnowBe4, emphasised the financial threat posed by BEC, stating, “These latest insights are deeply concerning, as organisations see a decline in individual accountability for cybersecurity, the risk of BEC attacks only grows.”
The research also highlights a shift in cybersecurity responsibility, with 47% of organisations placing the burden on IT teams, up from 42% in 2024. Meanwhile, 42% believe the government should be more involved, reflecting a growing expectation for government intervention. An overwhelming 89% of respondents call for increased government action, including public education on cyber risks and funding for business protection.
Dr Kraemer stressed the need for a culture of cybersecurity awareness, stating, “Now more than ever, businesses must prioritise comprehensive email security, employee training, and multi-layered defences to prevent costly breaches.”
The study underscores the urgent need for enhanced cybersecurity measures and shared responsibility within organisations to combat the evolving threat landscape.
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